IQOS Originals DUO Scarlet Device

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Order’s are dispatched Monday to Saturday (except public holidays).

• Free next day delivery is available on qualifying pin codes for orders above Rs 500.
• Standard delivery timeline is 2-5 business days based on your location.
• You will receive order and tracking updates on your registered mobile/email.

Returns are accepted only for damaged, wrong, or missing items reported within 24 hours of delivery.

• Please share order ID, product photos, and package images for quick resolution.
• Perishable or opened products are not eligible for return due to hygiene and safety reasons.
• Approved refunds are processed to the original payment method as per bank timelines.

Product appearance and natural characteristics may vary by harvest, season, and region.

• Nutritional values and weight are approximate and may vary slightly.
• Store products as recommended on the label to maintain freshness and quality.
• For allergy concerns, please review product ingredients before use.